Bring your customers back. Have them spend more when they do.
A digital receipt and points on WhatsApp give customers a reason to share their number. Waraqa finds when they start to drift and helps you message them back at the right moment, all running off your POS.
Stores already running on Waraqa
Coffee shops, restaurants, boutiques and auto parts dealers: 56 of them, from a single branch upward.
140,000+
Processed receipts
56
Partner stores
30,000+
Customers processed
2.5M+
Transaction value processed
1,600+
App downloads
Many customers try you once and never come back
Nobody did anything wrong. They liked what they bought, got busy, and you had no way to remind them. You don't need to find these people. You've already served them.
A paper receipt ends at the till
You hand it over and the relationship is over. Without a customer's number, you can't thank them, remind them or invite them back.
You don't know when they drift
Every store has a moment when customers stop coming back. Without your own data, you only notice once they're gone.
A discount to everyone cuts your prices
The same offer blasted to every customer gives away margin, reads like spam, and leaves you guessing whether it worked.
How Waraqa brings customers back
No hardware, no new devices. Your team does very little.
Customers share their number
Connect your POS once. After every sale, the receipt and the points earned land on the customer's WhatsApp, no app needed. That's their reason to share their number.
We find the right moment
We study your orders: when customers come back, when they start to drift, and which first purchase brings people back.
You approve, we send and measure
We suggest the campaigns and write the messages. You approve them, we send them to your own customers, and we review the results with you every month.
More than digital receipts
The receipt gets you the customer's number. Everything else is about bringing them back.
Campaigns at the right moment
Not a blast. We find the moment your customers start to drift and suggest WhatsApp messages for it: a note about their favorite item, their points waiting, something new since their last visit. No message goes out without your approval.
Points, not discounts
Points give customers a reason to return without cutting your prices, and they only cost you when a customer comes back to use them. Tiers with your own names and birthday points included.
Customer analytics
See who your customers are and how they shop in your dashboard. We go further: when they come back, when they drift, and which add-ons raise the order value.
WhatsApp Receipt Delivery
No app required. Receipts arrive on WhatsApp instantly, with your logo and their points balance. Customers can install the app later for more features.
Every campaign is measured
We leave a small group out of each campaign on purpose, so you can see what really worked. What works, we repeat. What doesn't, we change or stop.
Returns, exchanges and no paper
Refunds and exchanges sync from your POS and update the receipt automatically. And you stop paying for paper rolls and printer upkeep.
Waraqa vs. traditional receipts
Waraqa
- Get your customers' numbers: a receipt and points give them a reason to share it
- Message customers back at the moment they start to drift
- Points, not discounts: loyalty tiers and birthday rewards built in
- No printing costs. Pay a fraction of what paper rolls cost
- Eco-friendly branding that resonates with your customers
- Returns and exchanges sync automatically from your POS
- Works via WhatsApp, so customers need no app to receive receipts
Traditional Receipts
- No customer data. You don't know who walked in
- No way to reach customers after they leave
- No loyalty or marketing tools built in
- Ongoing printing costs with every sale
- No eco-friendly credentials for your brand
- Returns and exchanges require manual cross-referencing
- BPA on your customers' and staff's hands
Thermal receipts are coated in BPA, a hormone-disrupting chemical
Most shoppers and store owners don't know it. Going digital protects your customers' health, your staff's hands, and your brand image.
Paper-free. BPA-free.
Only pay for what you use.
A small per-receipt fee that varies by country, and campaign messages only when you send them. No subscriptions, no hardware, no commitments.
And your customers? They'll love it.
Every receipt in one app: loyalty points, AI scanning for paper receipts from any other store, and a full purchase history across all their favorite stores.
Frequently asked questions
For store owners
Loyverse, Shopify (POS and online store), and Foodics. Loyverse stores can connect themselves in minutes from the Loyverse marketplace. Using another POS? Contact us and we'll help with the integration.
For shoppers
When do your customers stop coming back? Let's find out.
Setup takes minutes on Loyverse, and our team will get you live on Shopify or Foodics. No message goes out without your approval.
We reply within 24 hours.